Shipping policy
Sure! Here's a shipping policy tailored for Big AL's Kicks:
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You'll receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States) We offer standard, express, and USPS shipping options at checkout. Rates and estimated delivery times are calculated based on your location and selected shipping method.
International Shipping We ship to select countries worldwide via USPS, DHL Express, and FedEx. International shipping rates and delivery estimates are displayed at checkout. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at aljamanley2015@icloud.com within 7 days of the expected delivery date and we'll make it right.
Questions? Reach out to us at aljamanley2015@icloud.com — we're happy to help.